A woman has made an official complaint after her 93-year-old mother was discharged from hospital with incontinence pads wrapped around her legs.
Jane Johnson, who lives in Castlegate, Grantham, says she was horrified when she saw her elderly mother, Gwendoline, with the pads apparently used a dressings on her legs.
Gwendoline had been admitted to Lincoln Hospital two weeks earlier after breaking her pelvis in a fall, but she later suffered from cellulitis. Her daughters says they were infected and were weeping.
Gwendoline, who lives in Shelley Avenue, was discharged from the hospital on April 22 to be taken to a care home in Sleaford. It was there that Jane saw her mother a day later. She said the manager of the care home could not believe what she saw and took photos of the pads.
Jane said: “Her legs were all infected. It was horrible. I cried when I saw her. I could not believe it. They had put incontinence pads on her legs. There was water and urine coming out of them. Surely they should have been properly dressed?”
Jane made her complaint this week. She says the situation has made her mother even more poorly and she is now in Grantham Hospital after suffering breathing difficulties.
Jane added: “The pain she has been in is horrible. She is even more poorly and she is now in the EAU at Grantham.”
Jane said the care home where her mother was taken was ‘brilliant’ as they had allowed Gwendoline to be admitted at about 10.30pm. They had not been able to get any transport when her mother was ready to leave at 5.30pm.
Michelle Rhodes, Director of Nursing at the United Lincolnshire Hospitals NHS Trust, said: “Caring for our patients safely and with compassion is what we do at ULHT. We are deeply sorry to hear about the concerns raised by the family. We will of course investigate the complaint and talk to the family as soon as possible. We’d like to thank the family for raising it with us.”