A YOUNG mother was left in despair last week when staff at Grantham Hospital tried to send her away twice without looking at her sick child.
When Michaela Sleney, of Wallwork Mews, Grantham, refused to leave a second time her seven-month-old son Jaiden Daley was seen by a doctor, who immediately rushed him to Boston Hospital for treatment.
Michaela said: “It was horrible. Me and my partner know our baby and we knew something was wrong with him. But I felt like nobody was listening to me.”
Michaela first started to panic about her son’s condition on Thursday, April 21.
Unable to get a doctors appointment she decided to ring NHS Direct, who told her to get him medicine from the pharmacy to rehydrate him.
His condition did not improve so she decided to take him to the hospital.
She said: “He kept being sick and was losing fluids. He was dehydrated and had a fever. He couldn’t even support his own head and his eyes were sunken.
“I would do anything to protect my child but I felt so helpless.”
Michaela took Jaiden to A&E but the receptionist sent her away.
Scared for her son she went to an out-of-hours doctor, who registered his temperature as 40 degrees, but she was told to go home.
Michaela said she did not leave straight away because she was worried but after several hours she gave up hope of being seen.
She said: “They made me feel like I wasn’t protecting my child because I didn’t get him seen.
“I was in a horrible place thinking what’s happening to my baby? I felt like I should’ve made them see him. I tried to.”
When Michaela returned home Jaiden’s condition continued to get worse. She stayed up all night with him and on Friday rang NHS Direct for advice.
She said they told her to go to the hospital and refuse to leave until he was seen.
She said: “They tried to send me away again. I refused. I felt like I was being psychotic by refusing to leave.”
After 20 minutes Michaela was moved into a cubicle and waited for a doctor.
She said: “The doctor saw him, walked straight back out and got an ambulance.
“It’s disgraceful. It’s hard enough as a mother to ask for help but when they don’t give you that help it’s the worst feeling in the world.”
Jaiden was treated at Boston for three days before he was allowed home. Michaela said he was so ill that he did not even react when they injected him and put him on a drip.
She said: “It makes me really angry and let down with the hospital. I feel worried for the future.”
Jaiden has nearly made a full recovery and on Wednesday he smiled for the first time in over a week.
A spokesman for United Lincolnshire Hospitals Trust, which runs the hospital, said: “We would encourage Miss Sleney to contact us directly to discuss her concerns and to enable us to fully investigate and respond to her directly.”