THE force receives approximately 35,000 calls in respect of anti-social behaviour (ASB) each year. Add to this calls to the local authority or other partners we estimate the figure to be closer to 45,000 calls for assistance and help from you, our community, every year.
We are aware that 61 per cent of the community consider ASB to be an important issue, we are also aware that 50 per cent of callers to our control room are repeat victims and 16 per cent suffer ASB daily – this is a serious issue and we recognise it as such.
Historically, we have not had a clear picture in respect of ASB. We have had limited understanding of repeat victims, repeat locations and the vulnerability of some victims. We, the police, have not had a structured approach to the case management of ASB, so each team would manage the information differently, some in notebooks, others using the computer.
This year, we, with our partners, have launched the Lincolnshire ASB partnership. This has led to 16 partners across the county working together, agreeing strategy, policy and procedure. We have minimum standards in place and we now risk assess EVERY call to service in respect of ASB.
The police have in place eight ASB co-ordinators, representing each local authority district ensuring we have a clear liaison between police and partners.
We have purchased and are using a case management system to which partners and all neighbourhood policing team have access and we have introduced a mechanism whereby high risk ASB is discussed and managed in a co-ordinated way. We have gone from a county that lacks a co-ordinated approach to one of the leading counties in the UK in respect of ASB management.
by Chief Inspector Mark Housley