BT: Phones in Colsterworth should be back on tomorrow

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METAL thieves who stole underground cabling in the Stainby area were responsible for leaving villages in the Colsterworth area without telephone and internet connections this week.

However, a BT spokesman said the company are now on top of the problem and expect repairs to have been fully completed on Friday.

The spokesman said: “We suffered cuts to and theft of underground cabling which did affect services in the Colsterworth area. Engineers worked around the clock to bring in replacement cabling, repair the damage and to re-connect those affected back into service.

“The vast majority of services are now restored, but we have around 35 final faults to clear and we are hoping to have full service restored during tomorrow.”

British Telecom said it worked as swiftly as possible to repair the damage caused by the thieves.

The spokesman said: “We do all we can to carry out these often complex repairs as quickly as possible to try to lessen the impact as much as possible.

“We are also constantly reviewing our processes of communication to those affected by this criminal activity.”

BT has a dedicated Metal Theft Task Force team of some 40 people which works with the police to catch thieves and prevent further offending.

Working with Crimestoppers, rewards of up to £1,000 are offered for information leading to arrests and subsequent convictions.

People can call Crimestoppers anonymously and free on 0800 555 111.