Surgery parking causes confusion
Drivers are said to have been fined after they parked in spaces now designated for doctors outside their surgery.
Tickets have been given to motorists who parked outside St Peter’s Hill Surgery in bays which have been marked out for doctors.
The bays have been set aside for medical staff after the start of construction of the new cinema began behind the surgery.
A patient at the surgery, Roger Benton, told the Journal he knows a few drivers who had been fined because they had been unaware of the changes.
Mr Benton, who has been a patient at the surgery since 1969, said: “I know the doctors need parking but there are a lot of elderly and disabled patients who want to be able to park outside the surgery because that’s where they need to be.
“Patients don’t want the worry of a £70 fine on top of their illness.”
Catherine Dickinson, practice manager at St Peter’s Hill Surgery, said it was sorry that patients had been confused by the new parking restrictions.
She explained: “Due to the ongoing building and development work being carried out by South Kesteven District Council for the new cinema and the Public Realm work, we will have access to our small car park at the rear of the surgery removed for a period of up to six months, from the middle of February. Easy access to vehicles is necessary so that home visits to our housebound patients and nursing homes can be conducted in between clinics held at the surgery in the most time efficient manner.
“The Practice had agreed with SKDC that they could utilise the multi-storey car park on Welham Street during the day, Monday to Friday. The surgery is now the host site for the Extended Access Hub sessions for all patients in the Grantham area in the evenings and at weekends, and this is staffed by clinicians from a number of different practices. We requested that parking be available at the front of the building for these clinicians as they were often coming straight from clinics in their own practices so time was of the essence. We were not expecting the restrictions to be put in place all day, every day, as this was not requested and not required. Dedicated parking was requested during the operating hours for the Extended Access Hub only. We were unaware of when the restrictions were going to be implemented and once we were aware of what had been put in place, we communicated this to our patients via our website, Facebook page and notifications throughout the surgery.
“It is regrettable that some patients have allegedly incurred fines, despite the notices and signs outside the surgery. We will continue to work with SKDC and Lincolnshire County Council in an attempt to improve the situation for our patients.”
As part of the parking changes, a sign has been placed outside the surgery and a parking bay for about four vehicles marked out with the word ‘doctor' painted next to it.