New parking system at Grantham Hospital stops working
Visitors to Grantham Hospital today have been able to park there for free after new pay machines failed to work.
United Lincolnshire Hospitals Trust introduced a new system called ParkingEye on Friday which uses automatic number plate recognition. Motorists are asked to pay at machines before they leave by inputting their registration number.
But machines at Grantham and other hospitals including Lincoln have not been working today.
A spokesman for the trust said it was hoped the system at Grantham would be up and running very soon while Lincoln was back to normal. Visitors are being asked to use machines that have not been covered up as they may be working again. The trust said it was having 'teething problems with the rollout of the new system'.
The situation at Grantham has been described as 'chaos' since the introduction of ParkingEye with large queues of people at the machines yesterday.
Anne Hall messaged the Journal on Facebook. She said: "My hubby just went down there for a scan and it is chaos. The barrier is up, so cars drive in, but there is CCTV monitoring the vehicles coming in, you don’t get a ticket. You then need to go to the machine to pay (only one out of three is working) where you need to key in your vehicle registration number. Trouble is, it doesn’t work. There was a queue of about 50 people and in front of my hubby, only one out of ten people could actually get it to work. That means that only one out of ten paid. As if being sick isn’t punishment enough. And what’s more, the member of staff stood there trying to help, couldn’t get it to work, either."