Grantham travel advisors’ firm wins national award

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Travel agents Debbie Johnson and Zoe McGuffie, who run their own home-based businesses in Grantham, are celebrating after their company was awarded the Queen’s Award for Enterprise.

This is the UK’s highest accolade for business success and was awarded to travel company Travel Counsellors in recognition of the company’s continued growth and overseas expansion.

The independent travel company, which has one of the highest scores in the world for customer loyalty, received the highly respected award for International Trade having successfully brought its unique business model, which focuses on providing customers with the highest levels of personal service, to overseas markets in Ireland, the Netherlands, South Africa, Australia, Canada, Dubai and most recently Belgium.

Debbie and Zoe said: “We are thrilled the company has received this fantastic accolade. Our international expansion hugely benefits us and our customers as we have access to exclusive products and can draw on the local knowledge and support of fellow Travel Counsellors in eight countries across the globe, offering our customers a unique level of personal insight into travel destinations worldwide.

“Plus we have 24/7 support from our global offices, so our customers know we are always available to help them should they need it.”

The company, which now has 800 Travel Counsellors like Debbie and Zoe across the UK and a further 500 in its overseas operations, has experienced a growth of 120% since its first overseas launch in Ireland nine years ago. Since joining the company Debbie and Zoe have seen their leisure and corporate travel businesses go from strength to strength.

Travel Counsellors was the first, and so far only, UK travel agency to receive the Queen’s Award for Innovation in 2003, which recognised the company’s pioneering concept of enabling travel professionals to work from home while supporting them from the company’s head office in the UK.

For more information or to discuss travel plans contact Debbie Johnson on 01476 848480 or e-mail or Zoe McGuffie on 01476 848580 or e-mail