A porter at Grantham Hospital says she is pleased to have been recognised after winning a prestigious staff award.
Sonya Sargent, 56, has worked at the hospital as a porter for almost 13 years. Last month, she won the Chairman’s Award at the United Lincolnshire Hospitals NHS Trust’s staff awards.
She said: “I was gobsmacked and humbled. It’s nice to know somebody has recognised you. It’s my job and I love it.”
Sonya said the best part of her job was contact with patients. She loves to listen to their stories and be there for them if they need her.
But, as she pointed out, there is a lot more to her job than helping patients get from A to B in the hospital.
Sonya, who is one of 22 porters at Grantham and one of just two female porters, sorts out patients’ notes and the mail. She helps to unload lorries and changes oxygen cylinders. She delivers linen to various units and can even be called upon to repair the parking machines when they break down.
Sonya still hears from some patients years down the line and she says it’s nice to get recognised in the street – often former patients will say hello.
Before she took up her job at the hospital, Sonya worked in a shop in New Beacon Road for 16 years.
But now she is looking forward to more years of portering at Grantham.
She said: “It’s nice to be able to reassure patients where they are going and I will stay with them and hold their hand if they want me to.”
Chairman of ULHT Dean Fathers said: “The daily challenges that the staff at ULHT face are significant and they do an incredible job as a matter of routine.
“I am proud of them, and these awards are our way of recognising those that go beyond the norm, deliver amazing results and confidence to those people we serve, the people of Lincolnshire.”