Anglian Water is throwing open the gates of its Saltersford Water Treatment Centre near Grantham to the public.
The water company will be explaining the important process of supplying clean, healthy water to homes on Saturday, October 10.
Residents in the area can learn how water is pumped from Rutland Water to the works at Saltersford before being treated to remove impurities and then pumped to 37,000 homes across Grantham and central Lincolnshire.
Visitors can also learn how the money they pay for their water services is being spent, try their hand at managing the region’s water network in the Water Supply Challenge and get tips and free giveaways to help use water efficiently.
Susan Fennah, customer engagement manager at Anglian Water, said: “We have got plans for spending nearly £5 billion over the next five years on water supply and water recycling services. But for most people what we do is out of sight – it’s underground or behind closed gates.
“So we wanted to open up those gates and show people where their money goes – whilst also talking to them about our plans for the years to come.
“With a tour of the water treatment site, activities and a team of experts on hand to answer any questions we hope these open days will be fun and informative for visitors of all ages – and will also give us the chance to talk to them about the service we provide and hear their views.”
Limited spaces are available for tours so booking is essential – visit www.anglianwater.co.uk to book a place on the tour. For health and safety reasons children must be ten or over to visit Saltersford Water Treatment Centre.
Two years ago Anglian Water launched its biggest ever consultation with customers and stakeholders – called Discover, Discuss, Decide. An independent Customer Engagement Forum was set up to represent the interests of customers, businesses and the environment as it put together its business plan for the region for 2015 to 2020.
In total the views of more than 50,000 people shaped plans to invest in jobs and infrastructure, tackle flooding, protect the environment and maintain a high quality service.
Anglian Water says the road show open days are one of the ways it aims to keep in touch with customers as is begins to implement those plans. More details are avaialble at ourplan