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Grantham PA launces service for bosses

Help is at hand for South Kesteven bosses who either need to take a break or seek some added support.

Long-standing Grantham-based personal assistant Rachel Hughes has launched PA-as-you-go, a business start-up to help business owners cope with a growing variety of demands.

Rachel, who has been a PA for 15 years, says the flexible nature of her ‘virtual assistant’ offering allows bosses to use her services for as little or as often as they like.

The venture, launched last month, was revealed before a meeting of Grantham Business Club.

Mindful of the approaching summer, she said: “We’ll hold the fort while you take a vacation.”

Such services, available by the hour, can cover a raft of tasks Rachel has experienced throughout her career.

Senior managers, she explained, are often distracted from using their skills and abilities to the best because they are drowning in management tasks, client care, organising meetings, booking travel and often finding themselves in difficult situations.

Her company can also undertake work such as writing minutes, taking calls, dealing with emails, customer care and boosting a person’s professional image.

Rachel can also use her extensive business experience to advise on how business processes could be streamlined and made more efficient. She can look at processes and map them out, identify and improve efficiencies and support and drive projects.

If Rachel cannot carry out a task herself, she has access to a network of other well-qualified and experienced professionals.

She told the meeting: “We call it PA-as-you-go. We can share the load.

“You call the shots. We are not here to criticise. We are here to help.”

Rachel was born and raised in Grantham and attended KGGS but began her working life as a dental assistant in Grantham and then as a Registered General Nurse

at Nottingham City


But she moved into PA work believing it was more suitable for a mum with a young


Her employers have included Duncan & Toplis in Grantham, where her role also included helping organise events for the Grantham Business Club in its early days.

More recently, Rachel has been PA to the CEO of a major insurance company, for which she still works part-time. And it was here Rachel saw how others might need such support, with the smaller nature of Lincolnshire businesses meaning they may only want someone for short periods, rather than full-time/permanent.

She told the Journal: “My broad life experience has given me the ability to keep calm, to simplify all things wherever possible and

offer professional, understanding and confidential support.”

“Decluttering is my forte- if I wasn’t a PA, I would probably be a ‘professional organiser’ on a hoarder’s TV show. Basically, I love finding something in a mess and clearing it up!”

Go to www.pa-as-you-go.com for details.


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