There is finally a glimmer of hope for residents of a Grantham housing development who have been in a long battle with the housebuilder.
It was back in May 2014 that the Journal reported on the plight of families living on the Hunters Gate development off Springfield Road.
More than 20 angry households joined together to demand that Persimmon repairs “shoddy workmanship” to their brand new homes, which ranged from holes in brick and paintwork to dangerous structural mistakes.
Now, almost two years later, Grantham MP Nick Boles has come to their rescue and managed to secure not only action to right the wrongs, but also compensation, despite the developer’s policy never to pay up.
Mr Boles said this week: “I welcome the decision to offer compensation to those affected by the incompetence and negligence of their contractors on the Hunters Gate development.
“I support the house-building industry and am delighted to see more houses being built in Grantham. But I will not tolerate cowboy builders cutting corners and ripping off my constituents.”
Many families are sceptical about promised help from Persimmon.
Resident Kirsty Burton said it has “let their customers down in a monumental fashion”. She added: “The cynical side of me has heard Persimmon saying that they will address issues, but have not always followed through with their promises and continue to adopt this failure of service.
“Having experienced the illnesses and subsequent deaths of both of my parents in the last 18 months, whilst this was all going on, they will need to dig deep into their pockets to make me feel any better.”
Lisa Farren is exhausted by her long battle with Persimmon, and calls her and partner Jordan Smith’s decision to buy a Persimmon home “the biggest mistake of our lives”. She added: “I feel the only reason they are taking note is because of Nicks Boles’ involvement. His support has been very much appreciated.
“We have been in our property over 15 months now and I am tired of battling to get what we paid for. It is totally unacceptable. Persimmon have no idea of the heartache they have caused. To them they are building houses but to us these are our homes that we paid a lot of money for.”
Councillor Adam Stokes also lives on the development and has helped his neighbours. He said: “I am pleased that a national company has finally accepted that the build quality has been unacceptable on the properties. Although potential compensation is brilliant it will never fully cover the turmoil that these residents have suffered.”
Simon McDonald, deputy managing director at Persimmon Homes East Midlands, refused to apologise and would only say: “We’re currently in discussions with residents which is a private matter between Persimmon Homes and the individuals concerned.”