Day in the life of Grantham PCSO Courtney Denton
We have launched a series of features highlighting inspirational women who live or work right here in Grantham.
This week we met PCSO Courtney Denton, who at 22 years old is patrolling the streets of Grantham to help keep the community safe.
She took time out of her busy schedule to talk to us on
Did you always know that you wanted to be in the
I actually studied Law at the University of Lincoln. As it was so intense, I felt that I needed something to shift my focus for a few hours a week so looked at volunteering. I saw that Lincolnshire Police were looking for volunteer PCSO’s so I applied and was successful.
After graduating from university, Courtney decided to carry on pursuing a career in the police force and became a fulltime PCSO in July 2017. She has worked in Grantham since September 2017.
What made you change your career path?
I just loved the fact that I could really help people and make a difference. I have always had a strong sense of what is right and what is wrong. I enjoy working with the community and helping victims of crime, whether providing reassurance, resources or sign posting them to the relevant agencies.
Have you found anything difficult?
The cuts to the police force have been a worry as it is difficult when you are trying to manage public expectations as well. In an ideal world, we would love to be able to provide everything that the public want and expect.
Do you have a daily routine at work?
Every day is different. You can have the best of intentions of getting all your tasks done when you arrive for your shift but one incident can change all that.
But normally I like to check what incidents have occurred since I was last on duty. I will then carry out crime enquiries, deal with anti-social behaviour and low level crime, build intelligence as well as carry out community engagements such as beat surgeries and attending schools. I am also involved a lot with the Mini Police scheme which is aimed at introducing children to a positive experience of policing. We tackle issues including parking, bullying, litter and digital resilience. There is no ‘typical day.’
Have you seen an increase in the sorts of cases you deal with now compared to when you started?
We are definitely dealing with a lot more mental health cases and vulnerable people, but are better equipped now to put them in contact with the relevant agencies.
What do you get out of being a PCSO?
You have to be a people person and really care about helping people. I also really enjoy problem solving. It is not always easy but is a brilliant experience.
If a young person is interested in pursuing a career in the police force, a good way to get involved is by joining the police cadets. There are two intakes a year. There is also a range of volunteering opportunities within Lincolnshire Police, such as being a special Constable which is a really good opportunity to gain some experience. To find out further details on both, please check the Lincolnshire Police website.